Reference

exratogel Privacy Policy for your account

Q: Can I ask for a copy of my account data?

Yes. Email privacy@exratogel.club with your login name, registered mobile number and the payment rail involved. We verify ownership first, then prepare account data connected to your profile, wallet records and support messages.

exratogel connects account opening, Baccarat sessions and DANA, OVO, GoPay and QRIS wallet records under one Privacy Policy, so you can see what data we collect before you…

DANA, OVO, GoPay, QRISCookie controlsAccount data requests09:00–01:00 WIB support

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DANA and QRIS policy boundaries

exratogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy starts with the account details you give us: mobile number, login name, password records, wallet name and any verification material needed to protect withdrawals. We also record transaction references from DANA, OVO, GoPay and QRIS, plus session logs for areas such as Baccarat,

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Great Rhino and Volleyball Betting. We use this data to run your account, detect unusual access and answer your privacy requests. If you connect from Medan on mobile data, our logs may show device type, IP range and time of access. We do not sell your
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personal data. We share it only with service partners that help run payments, security checks, hosting or customer care, and only for those purposes. Access and eligibility always depend on local law where you are.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Privacy help through live chat

Privacy questions should reach the team that can see account and wallet context without asking you to repeat sensitive details in public channels. We keep live chat and WhatsApp available from 09:00 to 01:00 WIB, and email stays open for requests that need written handling. For account changes, start from Account > Profile > Contact Details so we can match your request to the right record.

Team online

Live chat

Use live chat when you need a quick privacy check on login records, device alerts or wallet references. Our team answers 09:00–01:00 WIB and will move sensitive requests to email when files are needed.

Message WhatsApp for account-access privacy questions, such as an unknown device notification or a mobile number change. We verify your account step first, then avoid sending full wallet data in the chat thread.

Email

Send privacy requests to [email protected] when you want a data copy, correction or deletion check. Include your login name, registered mobile number and the payment rail involved, such as QRIS or GoPay.

ACCOUNT SAFETY

Cookie controls for Aviator and Baccarat

Data protection works when you can see what happens at each account step. We separate profile details, wallet records, game-session logs and support messages so a privacy request…

Account fields

During account opening, we collect your login name, mobile number, password records and wallet identity.

Payment records

DANA, OVO, GoPay and QRIS references are stored as transaction records, not public profile details.

Cookie choices

Cookies remember session status, device signals and page errors around areas such as Aviator or Baccarat.

Game session logs

Session logs can show the time you entered Rocket Crash, Mega Fishing or Super Bingo, the device used and technical…

Retention checks

We keep personal data only while it is needed for account service, legal duties, security checks or unresolved requests.

Change requests

To correct your mobile number, wallet name or email, start in Account > Profile and contact support if the field…

Questions on your privacy choices

Privacy choices should be easy to ask about before and after you open an account. The answers below explain the data we collect, how wallet records are handled, how cookies work and how you can reach us for access, correction or deletion requests. If your question involves a live account, include your login name and the related payment rail so we can trace it faster.

We collect your login name, mobile number, password records, wallet identity and device signals. If you use DANA, OVO, GoPay or QRIS, we also store transaction references needed for account service and security checks.

Yes. Email [email protected] with your login name, registered mobile number and the payment rail involved. We verify ownership first, then prepare account data connected to your profile, wallet records and support messages.

Cookies keep your session active, remember device security signals and help us find page errors. They do not publish your game activity. Clearing cookies may require a fresh login before account details appear again.

We share payment records only with service partners needed for processing, security checks, hosting or customer care. We do not sell your personal data, and we do not place wallet details on public account pages.

Go to Account > Profile > Contact Details and check whether the field can be edited. If it is locked, contact live chat or WhatsApp from 09:00–01:00 WIB so we can verify ownership.

You can request deletion by email, and we will check what can be removed. Some wallet, security or legal records may need to stay for a required period before deletion or masking is possible.

Change your password, clear active sessions if the option appears, then contact live chat. Send the time, device type and payment rail last used so we can check access logs and protect your account.

exratogel Privacy Policy for your account

Privacy help through live chat

Live chat

WhatsApp

Email

Cookie controls for Aviator and Baccarat

Account fields

Payment records

Cookie choices

Game session logs

Retention checks

Change requests

Questions on your privacy choices

01 What personal data does exratogel collect when I open an account?

02 Can I ask for a copy of my account data?

03 How are cookies used when I open Aviator or Baccarat?

04 Does exratogel share my DANA, OVO, GoPay or QRIS details?

05 How do I correct my mobile number or wallet name?

06 Can I ask exratogel to delete my account data?

07 What should I do if I see an unknown device login?

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